Tuesday, November 10, 2009

Silversea's Silver Spirit - Some New Photos...And A Warning About Ralph Grizzle (The Avid Cruiser).

One nice things about having a ship built at Fincantieri is that you have great confidence it will be delivered on time.  Regardless of any other issues, Silversea is blessed with having the Silversea Silver Spirit being delivered as it should be...and, it would seem, in a properly cleaned condition.  This stands in stark contrast to the horrid mess T. Marrioti delivered the Seabourn Odyssey in...and should give Silversea every opportunity to start off on the right foot - with delivery of an excellent right from the start (giving, of course, some leeway for the expected - and unexpected - glitches immediately after any delivery).

There has been some discussion on The Gold Standard Forum about the Silver Spirit appearing to be someone front and top heavy.  (You can read and join in the discussion under "Luxury at Sea - The Hardware").  To my eye she doesn't have the most sleek lines, but the efforts to stack as much as possible on this ship have not ruined the lines to the extent of the Norwegian Epic. 

Compare, however, the lines to the Seabourn Odyssey and you will see what I mean.




To my eye it is as if an additional 2 decks were added midships and forward.  Would this determine if I liked the ship or not, or if I would recommend her or not.  Absolutely not!  It is just comment.

What might make a difference is how she handles in wind and heavy seas.  With today's truly remarkable technologies both through engineering design and equipment it is possible to counter many forces (top-heaviness, wind loads, etc..)  Knowing that Fincantieri makes good ships is one thing, seeing that the client's design as implemented by the shipyard works is another.  We shall soon see how she handles.

Silversea has also released some photos of some of the public spaces (albeit sans furnishings - to be expected this far from delivery).

The Reception Area appears attractive, but to me looks very hotel or banquet hall - esque.  I do have a bit of an eye for new construction work (having managed a superyacht yard for a while).  What I see appears to be very well executed, but not intimate.  It is a concern for me, and guests, that as luxury ships get larger they may just get too impersonal...losing the very character that makes them attractive in the first instance.




It may be that with the addition of the furnishings, this area will be broken up into more intimate areas.  It is why, to me, releasing this particular photo is curious.  (Sorry if I sound negative.  I just have to call it as I see it.  And I don't see why these particular photos were the ones chosen to be release.)

La Terrazza is the causal dining area.



I don't have much to say about this area because it doesn't show much.  BTW, the shiny areas on the carpet is carpet protectors that are put down during construction and taken up as the space is completed.

I do, however, have a bone to pick with the Observation Lounge.




Why would you place a bar so close to the windows...and then orient it so that you are looking away from the windows (and into the bar)?  This is just bad design...from what I can tell from one photo. (I am not sure what is in the distance, but it does seem like it is better.)  Again, comparing it to the bars on ships from the Royal Caribbean Viking Crown Lounges, to the Celebrity Solstice-Class ships to the Seabourn Odyssey, the concept is to have a centralized bar with no real obstructions above bar height, so people can sit and, well, "observe" (something other than the bartender). It doesn't have to be the same old thing; my point is that this is a design topic long ago visited by many designers with some very good results.

The Warning

I would like to make one point clear:  I have absolutely no economic motivation to say anything negative about Silversea.  I have clients that book Silversea.  I have other clients that have booked Silversea with other agencies.  The fact is Silversea has some of the best itineraries out there.  I want it to be a great product (and it ain't bad!), because the more cruises I sell, the more money I make (and it is not like everyone I meet is going to both love and purchase a Seabourn cruise).  But I have to be honest. 

In that regard, I have taken issue with some of the comments Ralph Grizzle - The Avid Cruiser - has posted as "journalism" or "news" tauting how wonderful Silversea's new ship is and how it is better than the Seabourn Odyssey.  (Remember my post about his claiming the Reception Area was as good as the Seabourn Square?) I have listened to him criticize the size and sound of the Seabourn televisions and the crowd he observed on the Marina the very first day it was in operation and wondered, "What's up with Ralph Grizzle?"  Read my post "I Hate Stupid Comparisons:  Seabourn Odyssey vs. Silversea Spirit!"

Now I know why.  The Avid Cruiser (Ralph Grizzle) is, without question, being paid by Silversea to spread positive comments about the new build.  Check out Silversea's blog and check out who produced its video interview of the chef, the video of the Silversea staterooms, etc. It is Ralph Grizzle.  He has become nothing other than a walking infomercial! 

The problem is that he has never disclosed this in his "journalistic" pieces which are distributed around the internet.  (How many times have you heard CNN note its relationship with an entity it is reporting on?  Regularly, right.)  Why has he not disclosed this?  The answer is unavoidable:  It is to mislead you into thinking you are receiving impartial information regarding whatever it is he is reporting on.

Is there anything wrong with being paid to promote a product?  Absolutely not.  Is there a law against doing what Mr. Grizzle is doing?  Probably not.  But the ethics of it to me just stink.  Folks you want all the information you can get and you want it to be reliable.  But, more importantly, you want to be able to honestly and fairly weigh the information.

I make no bones about my being one of the world's top sellers of Seabourn cruises.  While I may be that because many factors, it clearly has been seen by some as causing a bias in my comments being favorable to Seabourn (or anti-Silversea).  I clearly disagree with that (and don't even understand how a travel agent makes more money being critical of a particular cruise line), but at least you have the information available to you to make your own decision.

Now, if you will, go back and read Mr. Grizzle's "news" reports and, in fact, re-read this post.  Let me know what you now think.  Join the discussion on The Gold Standard Forum!






Sunday, November 8, 2009

Celebrity Cruises - Some Incredible Close-In Deals

I was looking for some inexpensive cruises and found that you can sail on Celebrity in late November on a 7 day Mediterranean cruise or a transatlantic cruise for as little as $399 + taxes,with verandas just breaking the $1,000 mark.

If you are looking for a great deal on a cruise vacation on the line I consider to be "the best bang for the buck in the business" now is most definitely the time to act.

Call Goldring Travel at (877) 2GO-LUXURY or email eric@goldringtravel.com. 

Wednesday, November 4, 2009

World’s Top Ten Yacht Owners

What’s a billionaire to do when the thrill of the private jet wanes? Head for the open sea in one of the new deluxe leviathans of the oceans – the bigger, the better.....

1. Sheikh Mohammed bin : Rashid Al Maktoum – Dubai, 525ft, was originally commissioned by the Prince of Brunei but construction stopped when his funds ran out. Sheikh Mohammed took over construction, and created the largest existing yacht.

Dubai, 525ft



2. Roman Abramovich : Pelorus, 377ft, Ecstasea, 282ft, Le Grand Bleu, 370ft. Eclipse is under construction at the moment, and at 550ft will replace the Dubai as the largest yacht in the world.
  
Pelorus, 377ft

Ecstasea, 282ft


Le Grand Bleu, 370ft


3. Larry Ellison : After having Rising Sun, 453ft, for only ten days, Ellison considered selling it: “I do still think it’s excessive. It is absolutely excessive. No question about it. But it’s amazing what you can get used to.”

Rising Sun, 453ft



4. Paul Allen : Octopus 417ft, Tatoosh 302ft. When completed, the Octopus had no berth, so Allen bought another yacht, Hanse, 162ft, in order to acquire a parking spot in the much coveted Yacht Club Marina in Antibes. Related Links

Octopus 417ft


Tatoosh 302ft



5. Tom Perkins : Maltese Falcon, 289ft. Unlike most superyacht owners, Perkins, former husband of author Danielle Steel, has been sailing all his life and the Maltese Falcon was designed by him to be the fastest sailing superyacht in the world.

Maltese Falcon, 289ft



6. Prince Alwaleed Bin Talal : Kingdom 5KR, 282ft, was formerly owned by Donald Trump and was bought by the Prince for $18 million. After a complete refurbishment it is now rumoured to be worth $100 million.

Kingdom 5KR, 282ft


7. Philip Green : Lionheart 206ft. A yacht twice as big is under construction and his friends have apparently nicknamed the giant cruiser-to-be “Billion Dollar Baby”.

Lionheart 206ft



8. Bill Joy : Ethereal, 190ft, under construction (computer rendering left). Joy is the co-founder of Sun Microsystem, and has been dubbed “the Edison of the internet”. The Ethereal is his first yacht and set to be the most ecologically sound boat in history, as designed by Ron Holland.

Ethereal, 190ft



9. Valentino : TM Blue One, 152ft. The initials TM stand for his parents’ names, Theresa and Mauro.

TM Blue One, 152ft



10. Lakshmi Mittal : Approached by Larry Ellison when the latter was considering selling the Rising Sun, as he was one of the few people who could afford it, but Mittal opted to build his own, which is now under construction, shrouded in mystery and rumoured to be bigger than any of the others on this list.


Yacht Coming soon !
* Source by : http://www.timesonline.co.uk

The NEW Gold Standard Luxury Travel Forum

After too many months of frustration, courtesy of the "geniuses" at Ektron (the developer of the forum software Goldring Travel was using), totally new forum software has been installed and the new forum is up and running.

There will be a bit of lag as I transition over all of the prior posts, so please be patient if you are looking for the older content.  I must say, however, that in starting the transition over I have come to realize how much great information and insightful comments are actually available on the forum.

So for those of you who found your posts going into never-never land and pounding your fists onto your keyboards, please come and post without worry. 

Visit The Gold Standard Forum... and Thank You for all of your patience and support!

Regent Seven Seas - Shake Up and (Hopefully) Shake Out of the Navigator

When Prestige Cruise Holdings purchased Regent Seven Seas Cruises from Carlson it really had no idea how bad things were on one of the ships, the Navigator.  And since that day it has struggled with pretty much unthinkable conditions ranging from "little things" like brown water to defective air conditioning, to total losses of power (known as a "dead ship" condition), pipes falling apart, etc.  And then there is the shaking...aft on the ship presently shakes so badly that you can literally watch the bar counters flex, your drink walk across a table and feel your teeth shake.

That, however, is planned to be a thing of the past.  The Navigator is shortly going into an extended drydock for an extensive "stem to stern" mechanical makeover.  Folks, laying up a cruise ship for a month or more is very expensive, but in the case of Navigator it is long, long overdue.  And, as a result, I do have a concern that - as happens all too often in the boat biz - when you open things up expecting X you find X, Y and (how can that be?) Z.  But with such a long drydock I think PCH and Regent have anticipated there are going to be some unanticipated surprises.

Clearly PCH and Regent have taken the problem head on and shows there is now a long term commitment to make something good out of this ship and, therefore, it signals (at least to me) that Regent may be looking at expanding rather than contracting its fleet.  But that is another topic for another day!  (Maybe not a too distant day.)

Now, what is it that is going to be happening? 

First, there has been a new stern designed for the ship, changing it to extend out and create more of a ducktail (think longer, tapered and rounded) with sponsons (underwater structures, port and starboard,  projecting out and back to change waterflow).  In addition, Navigator will be getting two new screws (propellers).  By the way, there is tremendous engineering that goes into the design of propellers so that a certain amount of water is pulled through, at certain velocities, without creating the wrong kind of turbulence and without various harmonics wreaking havoc.  The design is, hopefully, going to eliminate the seriously debilitating vibration issue.  Even if it does not totally eliminate the vibration (and remember it is a ship, so no matter what there will be some vibration) there is going to be a vast improvement.

Second, every system from air conditioning to plumbing to electrical are going to be throughly inspected and corrected.  As many of you may know, Regent has already identified quite a number of issues and has put some stop-gap measures in place (to prevent things like going "dead ship") and has been using the time up to the drydock to put a plan of action into place.  To me this is a far greater challenge than the vibration.  With the vibration issue you can engineer a solution and simply fabricate and weld on the solution.  With these sort of old systems, you essentially are going to war with a beast!  (Can you tell this sort of stuff gets me excited?!)

Third, and there has been a bit of misinformation on this posted around the internet on this subject, the interiors are going to be getting makeover, but really nothing of huge note other than the installation of Prime 7, Regent's signature steakhouse.   And the rather drab interior is going to be getting a bit of a colorful uplift.  More specifically:

Prime 7 will have a similar palate as do the Voyager and Mariner with green and golden hues, leather, polished granite and burnished woods.

Compass Rose (the main dining room) is going to get new armchairs, deep color carpets and draperies, and new china, silverware and glassware.  (There is no mention of increasing the number of tables for two, which is a bit of a disappointment.)

La Veranda will remain La Veranda at all times (no more Portofino) and will serve a varied menu in the evening.  It will remain the casual dining/buffet experience for breakfast and lunch.  I am unsure if it will have waiter service in the evenings, but presume it will.  It will receive new furniture (I am not sure if it is just chairs or if the variety of table sizes will be increased), carpets, drapes and dinnerware. 

The Pool Grill will be expanded to become a legitimate grill with, you guessed it, a legitimate grill.  (Note there has been published comment that this will be a new installation on Deck 11, which is incorrect.  It will (ironically?) remain by the pool on Deck 10.)  I am not sure if there will be expanded seating (which has always been in short supply).

The various bars and public spaces will also be getting facials (if not facelifts).  The terribly underutilized Stars Lounge will no longer be a designated "disco", but will be given an upscale "estate" feel with new  furnishings, carpets and curtains.  (I am thinking akin to Celebrity's Michael's Club - a compliment).  Galileo's (my favorite lounge if the vibration is eliminated...will be similarly updated and the deck aft of it (which is the best spot on the ship will be made more into a outdoor living room with sofas and chaises.  The Navigator Lounge will also be similarly buffed up, as will the remaining public areas.


The Spa is being taken over by Canyon Ranch.  Other than a new operator (and I was not impressed with its operation on the QM2 - not that any at sea spa operator does much for me) I am not sure that much will change, though I anticipate some new equipment even if only because it is proprietary to Canyon Ranch.

If all this goes according to plan, Regent may well have a ship that I can - as far as hardware - begin recommending rather than advising to avoid.  I sure hope so...and I see no reason that should not be the case.

Monday, November 2, 2009

Iamboatman's Legal Imperfect Storm - When Will The Cruise Be Over?!

As many of you know I am not only a travel agent, but a lawyer whose practice is focused in large part on superyachts and the maritime industry. On Friday, the New Jersey Appellate Division announced a decision ruling, for the second time, in favor of my client in a rather complicated (and frustrating) estate matter.

The New Jersey Law Journal published an article today about the case. Read it and you will see while I smiled when I read it and, when I got to the end of it I had to post it here:

An Imperfect Storm — Eric Goldring devotes so much time to marine law that the Web site of Goldring & Goldring in Red Bank is called yachtlaw.com. But he has been on a rough voyage in a nonadmiralty matter — an estate case afloat for three years and still far from harbor, even after an appeals court ruling on Friday.


As the estate's lawyer, Goldring defeated three plaintiffs' claims that they were entitled to bequests under a codicil. Even so, the claims were reasonable enough to entitle the plaintiffs to $15,000 from the estate to pay their lawyer, Jeffrey Knapp of Basking Ridge, Essex County Superior Court Judge Renee Weeks ruled last year. But her opinion didn't explain why she picked that amount, so an appeals court remanded the case for more math.


On Friday, the Appellate Division ruled that Weeks got it right the second time around in the Matter of the Will of Richard XXXX , at least about the amount of the fee. But Judges Mary Cuff and Alexander Waugh Jr. say the record remains murky about whether Knapp has already been paid. If so, the $15,000 should go to the litigants as a reimbursement. If not, it should go to Knapp.

What's more, there is some suggestion in the case that Knapp might have been paid by a nonparty — a son of the decedent who was disinherited. If that's true, the estate is off the hook for the fee, the court says. So the case was remanded again.

Knapp did not return a call, but Goldring says it is frustrating trying to explain to the heirs — the decedent's daughter and grandchildren — why the cruise is taking so long.

— By Michael Booth, Charles Toutant and Henry Gottlieb

Sunday, November 1, 2009

Seabourn Cruise Line's Use of the Press - It's Not To Write Fantasy, But To Assure Delivery Of It.

You have read my articles complaining about cruise lines sucking up to the press with free cruises and another benefits so that unrealistically glowing reviews and awards are pushed upon the public as if they were both accurate and news. 

I have recently been very harsh as to Silversea's use of the press during the seatrial of the Silversea Spirit; with a lack of proper accommodations or any service being spun as something good, discussion of spaces being wonderful when they are incomplete and not a single word of concern or issue mentioned.

On October 30, 2009 the Financial Times (the preeminent London business newspaper) had an article written by a journalist invited on the Seabourn Odyssey for her initial run after delivery on her way to Venice, Italy.  Claire Wrathall wrote, in part:

All credit, then, to the upmarket US brand Yachts of Seabourn, part of the cruise giant Carnival, that rather than try out the latest addition to their fleet, M/V Seabourn Odyssey, on eager-to-please friends, family and staff from head office, they decided to test it on an international party of people conditioned to find fault. Though it would be naive not to see it as a PR exercise (no one was paying and they treated us royally), the point of the trip was to elicit criticism of the sternest sort...

Our views were canvassed relentlessly, never formally, but in 48 hours I must have been asked about everything from what I thought of the bed linen to the after-dinner entertainment.

This did not surprise me to read.  Seabourn has no problem admitting it isn't perfect.  In fact it is almost scary how readily it admits it is not.  Every glitch is recognized...and if the head office hasn't heard about it before a guest comment is received it wants to know why...and quick effort is made to correct it. 

Seabourn is obsessively self-critical and welcomes comments of concerns, issues and complaints. And then it acts upon them in many ways, from why it happened to how a guest perceived it, to how to make it right both from an operational standpoint and with the guest.  It is how Seabourn consistently provides outstanding service and cuisine.

And now you know, in part, why I don't have much tolerance for the glowing reviews when they are not earned.